Tenant Resources
Information, support and guidance for our tenants.
Everything you need to manage your tenancy, report maintenance issues and access useful information in one place. If you’re unsure which option applies, contact us and include your address where relevant so we can route your enquiry to the right person.
How can we help?
Choose an option below to quickly find the information or support you need.
Report a Fault
Use the form below to tell us about a maintenance issue at your property. Please include as much detail as possible.
In an emergency
If you have an emergency repair (such as a major leak, no heating or a safety issue) please call us immediately on 01282 700191 during our office hours.
YOUR HOME, OUR PRIORITY
Supporting you throughout your tenancy.
We want our tenants to feel safe, secure and supported in their homes. Whether you need to report a repair, ask a question about your tenancy or speak to us about payments, our team is here to help.
NEW TO RENAISSANCE?
Everything you need to get started.
Moving into a new home comes with a lot to think about. Our New Tenant Welcome Pack brings together useful information to help you understand your tenancy and settle into your new home.
It can include information about your tenancy, looking after your property, reporting repairs and how to contact Renaissance Housing.
It can include information about your tenancy, looking after your property, reporting repairs and how to contact Renaissance Housing.
WE’RE HERE TO HELP
Not sure where to start?
If you can’t find what you’re looking for, get in touch with our team. Include your address where relevant and we’ll make sure your enquiry reaches the right person.
